WEEE Take-Back (Free, Like-for-Like)

When you buy a new electrical item from Mr Entertainer Karaoke, you can return your old item of the same type or serving the same function for free recycling. The old item can be any brand.

How it works

  • Buy a new item from us (our website or marketplace listings).

  • Return the old item within 28 days of purchase. Please bring your order number or marketplace Order ID.

  • Drop-off location:
    Digitop Ltd, Woods Yard, Pirbright Road, Normandy, Guildford, Surrey, GU3 2HU
    Accepted during normal opening hours.

  • Prefer not to travel? We can help you arrange a home collection for a small transport charge. Contact us after purchase to book.

What can be recycled under this scheme

  • Like-for-like electricals we sell categories of, for example: karaoke machines, microphones, speakers, party lights and similar accessories.

  • The old item does not have to be working, but it must be safe to handle and not contaminated.

What is not included

  • We cannot accept WEEE unless you are purchasing a replacement from us.

  • We cannot accept additional items outside the one being replaced.

  • We do not offer general drop-offs without a qualifying purchase.

Who is eligible

  • This service is for private household customers.

  • Business WEEE is not included. If you are a business customer and need help, please contact us to discuss options.

Batteries

  • Please remove any user-replaceable batteries and take them to a local battery collection point.

  • If the battery is built in, hand in the entire product and we will ensure it is treated appropriately.

The crossed-out wheeled bin symbol

  • If you see this symbol on a product, its instructions or packaging, it should not be disposed of with household waste. Use our take-back service or your local recycling site.


We are not required to accept very small WEEE without a purchase. Our service is strictly 1-for-1, like-for-like.

 

QUICK FAQs

Do I have to buy something to return an old item?
Yes. Our service is a 1-for-1, like-for-like take-back when you buy a new item of the same type or function.

Does the old item have to be the same brand?
No. Any brand is fine, as long as it is the same type of product with similar features.

Is there a time limit?
Yes. Please return your old item within 28 days of your purchase.

Can I post the old item back?
We do not offer a postal take-back. Use our drop-off address or request a paid home collection.

What about packaging?
Please recycle packaging through your household recycling where possible.

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