Neon Troubleshooting

 

Get ready to sing your heart out with the NEON Karaoke Machine! This compact and stylish karaoke machine is designed for fun and convenience, featuring two high-quality integrated wireless microphones that are rechargeable—no more hassle with replacing batteries! With handy docks for microphone storage, keeping everything organized is a breeze.


NEON INSTRUCTION MANUAL

I cannot connect to Bluetooth?
The NEON can only be connected to one device at a time, so if you connect one device (eg your phone) and then try to connect another device (eg your iPad) it will not work, you first need to go into the Bluetooth settings on your first device and disconnect. Alternatively LONG PRESS the PLAY/PAUSE button to disconnect all Bluetooth Devices and try again

I am getting feedback from the microphones?
Try standing further away from the NEON

Microphones are cutting out/not working?
Take microphones closer to NEON and check the mics are fully charged. Also ensure mics have clear line of sight to NEON, if obstacles are in the way it could affect signal.

How do I connect to my TV?
The NEON does not have any video playing capabilities, it is just a speaker, so the only way it can be used with a TV is if you play the karaoke content on your TV (try the YouTube app for some free karaoke on our Youtube Channel), and send the audio to the NEON to singalong. This can be done in two ways, both of which are only possible if you have the right type of TV...

1. Audio cable via your TV's headphone socket. Use a 3.5mm Mini Jack audio cable if your TV has a Headphone output/socket, you can use this little cable to connect from the headphone output of your TV, to the LINE In socket on the rear of the NEON
2. Bluetooth. Some smart TV's have a Bluetooth output feature, meaning you can connect your smart TV to the NEON via Bluetooth in the same way you would connect your phone or iPad. Go to the Bluetooth settings of your TV and connect to the NEON.

Where to i find karaoke videos to play?
Once you have connected your smart device, open the youtube app and search for the Mr Entertainer Karaoke Channel for thousands of high quality karaoke videos available to play for free.

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